People aren’t joined at the hip anymore; they’re joined at hand. Smartphones are everywhere and there is a good reason: connectivity. Customers need their mobile devices to help them shop and keep up with the world. Otherwise, they are off the grid and out of the loop.
If almost 20% of people use them once an hour, it makes sense that you should exploit smartphones too. And not only phones because tablets and devices in general are essential. The potential they possess is pretty incredible. The start is always the hardest, and phones are no different.
With that in mind, here’s how to get savvy with corporate equipment.
The servers in the office are hooked up to the mainframe and are constantly backing up data. Phones are different because they don’t seem as important. Newsflash – they’re as essential in many ways. The reason for this is that they contain info which isn’t accessible via a desktop or laptop. Think about the info apps collect alone. It’s enough to make you visit www.spectrumwise.com and hire their services before anything goes wrong. And, it will as phones are small and not durable. When they hit the ground, they smash and are inaccessible which is one reason to back it up.
For the most part, the orders will go through via the website. There is nothing wrong with this; in fact, it’s the modern way. However, some companies utilize bricks and mortar stores and provide an in-house service. If this applies to you, then download the software which allows you to process orders. Think of it as a payment plan. All a person has to do then is ask for the check and pay their bill without leaving their seat. In a world where time is of the essence, this is the type of service which attracts people to the brand. Carry a card machine as well in case they don’t have cash.
You don’t want to sign anything, but you may need your customers to write down their John Hancock. Although it sounds like a niche situation, it isn’t if you have a delivery service. Even if you outsource it, it’s best to get involved in the process because the experience reflects on your business. Nowadays, couriers want a signature as proof of delivery, which is where a cell comes in handy. With the right program, customers can sign on the dotted line on their doorstep. There is no fuss or hassle, and you have evidence of a completed job.
Use As Marketing Tools
Phones are basic marketing tools in this day and age. Just think about the need to interact via social media. Https://strongcoffeemarketing.com reckons a mobile device is essential for this due to apps and ease of access. However, there are other ways to advertise products. You can use the phone as a camera and take images which you post on the site. Or, they make fantastic presentation tools for business meetings with important clients.
So, how smart is your phone?