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	<title>GeekExtreme &#187; T-Mobile</title>
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		<title>Unrecoverable data &#8230; recovered.  Sidekick users probably don&#8217;t care any more.</title>
		<link>http://www.geekextreme.com/mobile-news/unrecoverable-data-recovered-sidekick-users-probably-dont-care-any-more-9307</link>
		<comments>http://www.geekextreme.com/mobile-news/unrecoverable-data-recovered-sidekick-users-probably-dont-care-any-more-9307#comments</comments>
		<pubDate>Mon, 19 Oct 2009 13:14:26 +0000</pubDate>
		<dc:creator>geekE Management</dc:creator>
				<category><![CDATA[Mobile News]]></category>
		<category><![CDATA[Sidekick]]></category>
		<category><![CDATA[Activism]]></category>
		<category><![CDATA[Anti-Corporation]]></category>
		<category><![CDATA[Companies]]></category>
		<category><![CDATA[Danger]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Microsoft Corporation]]></category>
		<category><![CDATA[T-Mobile]]></category>

		<guid isPermaLink="false">http://www.geekextreme.com/?p=9307</guid>
		<description><![CDATA[The YoYo recovery process over @ Danger may be coming to an end.  Microsoft announced that it should have most contact information restored this week, with other stuff like to-do&#8217;s, notes and photos &#8220;shortly thereafter&#8221;.  Although I&#8217;m sure there are a few Sidekick users left, I wonder if this isn&#8217;t too little too late?]]></description>
			<content:encoded><![CDATA[<div id="lw_context_ads"><p>The YoYo recovery process over @ Danger may be coming to an end.  Microsoft announced that it should have most contact information restored this week, with other stuff like to-do&#8217;s, notes and photos &#8220;shortly thereafter&#8221;.  Although I&#8217;m sure there are a few Sidekick users left, I wonder if this isn&#8217;t too little too late?</p>
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		<title>Danger:  We might not be able to restore data after a server fails&#8230;</title>
		<link>http://www.geekextreme.com/mobile-news/t-mobile_says_sidekick_data_lost_by_microsoft_danger-forever-9193</link>
		<comments>http://www.geekextreme.com/mobile-news/t-mobile_says_sidekick_data_lost_by_microsoft_danger-forever-9193#comments</comments>
		<pubDate>Sun, 11 Oct 2009 02:31:35 +0000</pubDate>
		<dc:creator>geekE Management</dc:creator>
				<category><![CDATA[Mobile News]]></category>
		<category><![CDATA[Sidekick]]></category>
		<category><![CDATA[Danger]]></category>
		<category><![CDATA[Danger Hiptop]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[Data recovery]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[server]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[T-Mobile Sidekick]]></category>

		<guid isPermaLink="false">http://www.geekextreme.com/?p=9193</guid>
		<description><![CDATA[Don&#8217;t turn off that Sidekick! As if the ongoing Sidekick data disruption wasn&#8217;t bad enough, it now seems Danger, Inc. (Owned by Microsoft) may have lost your online data. Users that turn off their sidekicks, or let the battery run out, will probably loose the contacts, calendar entries, to-do lists and photos still on the [...]]]></description>
			<content:encoded><![CDATA[<div id="lw_context_ads"><p><strong>Don&#8217;t turn off that Sidekick!</strong> As if the ongoing Sidekick data disruption wasn&#8217;t bad enough, it now seems Danger, Inc. (Owned by Microsoft) may have lost your online data. Users that turn off their sidekicks, or let the battery run out, will probably loose the contacts, calendar entries, to-do lists and photos still on the phone.</p>
<p><img class="alignnone size-full wp-image-9197" title="Sidekick Data Loss" src="http://www.geekextreme.com/wp-content/uploads/2009/10/sidekick-danger-data-lost.jpg" alt="Sidekick Data Loss" width="400" height="400" /></p>
<p>I find it hard to believe that something like this could happen &#8212; but it seems that Danger, Inc. has lived up to it&#8217;s name&#8230;  T-Mobile issued the following statement:</p>
<blockquote><p><strong>Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power.</strong></p></blockquote>
<p><strong></strong><span id="more-9193"></span><span style="background-color: #ffffff;">Updated: 10/10/2009 12:35 PM PDT</span></p>
<blockquote><p><span style="background-color: #ffffff;">T-MOBILE AND MICROSOFT/DANGER STATUS UPDATE ON SIDEKICK DATA DISRUPTION</span></p>
<p><span style="background-color: #ffffff;">Dear valued T-Mobile Sidekick customers:</span></p>
<p><span style="background-color: #ffffff;">T-Mobile and the Sidekick data services provider, Danger, a subsidiary of Microsoft, are reaching out to express our apologies regarding the recent Sidekick data service disruption.</span></p>
<p><span style="background-color: #ffffff;">We appreciate your patience as Microsoft/Danger continues to work on maintaining platform stability, and restoring all services for our Sidekick customers.</span></p>
<p><span style="background-color: #ffffff;">Regrettably, based on Microsoft/Danger&#8217;s latest recovery assessment of their systems, we must now inform you that personal information stored on your device &#8211; such as contacts, calendar entries, to-do lists or photos &#8211; that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low. As such, we wanted to share this news with you and offer some tips and suggestions to help you rebuild your personal content. You can find these tips in our Sidekick Contacts FAQ. We encourage you to visit the Forums on a regular basis to access the latest updates as well as FAQs regarding this service disruption.</span></p>
<p><span style="background-color: #ffffff;">In addition, we plan to communicate with you on Monday (Oct. 12) the status of the remaining issues caused by the service disruption, including the data recovery efforts and the Download Catalog restoration which we are continuing to resolve. We also will communicate any additional tips or suggestions that may help in restoring your content.</span></p>
<p><span style="background-color: #ffffff;">We recognize the magnitude of this inconvenience. Our primary efforts have been focused on restoring our customers&#8217; personal content. We also are considering additional measures for those of you who have lost your content to help reinforce how valuable you are as a T-Mobile customer.</span></p>
<p><span style="background-color: #ffffff;">We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that currently resides on your device will be lost.</span></p>
<p><span style="background-color: #ffffff;">Once again, T-Mobile and Microsoft/Danger regret any and all inconvenience this matter has caused.</span></p></blockquote>
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