Not only did Apple ship a small number of iPods infected with a Windows trojan, they don't seem sincerely apologetic about it. I wouldn't think that a foul-up in a product release would be the time for taking cheap shots, but there you have it...

"Apple Computer has posted an article on its support site admitting that it has shipped a small number of fifth-generation Video iPods that contain, for your convenience, a pre-loaded Windows virus."